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SimpyTroubleshooting WiKID
Up one levelA guide to solving common issues in configuring and installing two-factor authentication from WiKID.
FAQ overview
- What ports are needed for WiKID? How do I know if the listener running on the server?
- I'm not getting authenticated. What do I check?
- How do I know if the firewall is letting my authentication requests through?
- My token is not creating a domain.
- How do I generate a certificate?
- I added a domain to my software token, but now I don't see the registration code on the WiKID server.
- How can I test if the server is working correctly?
- How do I know if my certificate is valid?
- I've run setup and start, but all I see is a blank screen when I browse to WiKIDAdmin.
- I deleted my WiKIDToken.wkd file and recreated it, but can't log in.
- I am trying to add a domain to my Blackberry, but it says I am offline.
- I forgot the passphrase for my server. What do I do?
- I entered the WiKIDAdmin credential, but I get a 404 error!
- I get an Illegal key size error when trying to create the intermedate CA.
- My keyboard is not a US keyboard and my passphrase is not being accepted
- I keep getting 'could not obtain configuration for:' when i try to create a new domain.
- I can't log in to the WiKIDAdmin Web Interface
